RETURN & EXCHANGES
Returns
We want you to love your Grade gear.
If something isn't quite right, you may return unworn, unwashed merchandise within 30 days of delivery for a full refund.
Exchanges
Because our collections are produced in limited quantities, we can't guarantee that your size or color will still be available.
If we have your requested item in stock, we're happy to exchange it. If not, we'll issue a refund to your original payment method.
Return Conditions
To be eligible for a return, items must be:
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Unworn and unwashed
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In original condition
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Free of stains, odors, or damage
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Returned with original tags attached (if applicable)
Final Sale
The following items are final sale and cannot be returned:
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Hats
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Stickers
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Gift cards
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Sale or discounted merchandise
Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged or we made an error with your order.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please email us within 7 days of delivery and we'll make it right.
Questions? Reach out anytime at support@goodsbygrade.com
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